Washable Pre-Filter keeps large dust particles out of the purifier so it can operate optimally.
Maintenance & Care.
The Pre-Filter needs to be replaced or washed every 6-7 months depending on the air quality of the installation space. This time duration assumes 24/7 continuous use. Photon purifiers include an easy care indicator light that automatically notifies when to change or wash the Pre-Filter. It is easy to replace the Pre-Filter in less than a minute. Compatible with models P750, P1500, P3000 and P3000X.
2
Pre-Filters
Instructions
Delivery.
Please allow two business days for us to process your order. Most orders will ship out the next business day after processing.
You will receive an email with tracking information when your order has been processed for shipping.
Orders made on Puraclenz.com may ship from our warehouse or from Amazon Logistics. Amazon Logistics will utilize its own freight partners to fulfill orders in the continental US.
Most orders will be delivered 5 business days after processing.
Ships only to the 48 contiguous United States and the District of Columbia.
RETURNS.
All Replacement Parts Sales are Final - Not eligible for our 30-day money-back guarantee or other sitewide promotional offers. Express shipping charges are not eligible for a refund.
Choose "Auto-Delivery" to keep your air fresh year round.
When you purchase a protection plan with us you’ll check out exactly how you normally would. You’ll receive a confirmation order email from us for your purchase, as well as an email from Puraclenz with information about your protection plan including Terms and Conditions.
How do I file a claim?
You can file a claim by contacting Puraclenz directly by calling 1-833-360-7872 or emailing us at support@puraclenz.com.
What if I return my product?
Your plan will be automatically canceled and refunded if you return your product within our 30 day money back guarantee period. If you would like to cancel afterwards or at any time, please reach out to Puraclenz at support@puraclenz.com.
This purchase is a gift. Can I also give the protection plan to the receipient?
Yes! Once your order is confirmed, you can call 1-833-360-7872 or email us at support@puraclenz.com to transfer the product protection plan to any person you like.
Protect your purchase with extra coverage
Most Popular
This protection plan covers:
Mechanical & electrical breakdowns after the manufacturer's standard 2-year warranty expires
Product replacement or reimbursement of the purchase price paid for approved claims
When you purchase a protection plan with us you’ll check out exactly how you normally would. You’ll receive a confirmation order email from us for your purchase, as well as an email from Puraclenz with information about your protection plan including Terms and Conditions.
How do I file a claim?
You can file a claim by contacting Puraclenz directly by calling 1-833-360-7872 or emailing us at support@puraclenz.com.
What if I return my product?
Your plan will be automatically canceled and refunded if you return your product within our 30 day money back guarantee period. If you would like to cancel afterwards or at any time, please reach out to Puraclenz at support@puraclenz.com.
This purchase is a gift. Can I also give the protection plan to the receipient?
Yes! Once your order is confirmed, you can call 1-833-360-7872 or email us at support@puraclenz.com to transfer the product protection plan to any person you like.