Frequently Asked Questions
October 3, 2022 2022-11-07 19:08Frequently Asked Questions
Frequently asked questions.
Top Puraclenz FAQ's
No, Puraclenz products are certified ozone free and pass UL2998 (Underwriters Laboratories Air Cleaner Standard for Zero Ozone Emissions). Puraclenz products can be sold in California and pass CARB (California Air Regulation Board). Puraclenz products use a special shielded UV bulb that does not emit wavelengths below 250nm. Since ozone is created by light at 185nm, Puraclenz products do not emit ozone.
Yes, a Puraclenz P3000 unit is proven 95.1% effective in reducing dangerous mold Aspergillus brasiliensis in the air. Aspergillus brasiliensis is a black mold endospore that causes allergic reactions and is surrogate for Toxic Black Mold, Dark Grey Mold and other species of allergy causing molds. Click here to view our GLP Bacteria-Mold lab report. For best results with mold on surfaces in your space, first apply cleaning solution to clean these affected areas. Then continuously run your Puraclenz unit for at least 7 days to prevent the return of mold growth.
No, all UVC light stays inside the device and Puraclenz products are certified to pass UL507 safety standards that include a UVC leakage test.
The Puraclenz P3000 is proven by independent laboratory tests to not create VOC byproducts and ultrafine particles. The efficacy tests were conducted by injecting large quantities of volatile organic compounds formaldehyde, D-limonene and toluene into the test chamber with a P3000 unit running inside. The results showed that Puraclenz had a negligible effect on the formation of VOC byproducts and ultrafine particles. Click here to view our VOC lab report.
General Information
Phone:
1-833-360-PURA
Email:
General Info: [email protected]
Sales Inquiries: [email protected]
Financing Inquiries: [email protected]
Technical Support: [email protected]
Job Inquiries: [email protected]
Accounts Receivable: [email protected]
Accounts Payable: [email protected]
Independently-conducted efficacy tests confirm that Puraclenz technology has been proven to deactivate viruses, dangerous bacteria and mold. See the full list.
Safety
Models P750, P1500 and P3000 have passed the following certifications performed by Intertek Testing Service and reports are available upon request:
ETL-US Listed conforming to UL507 safety standards.
CARB (California Air Regulation Board) – gold standard for air purifier safety.
FCC compliance (CFR 47, FCC Part 15, Subpart B).
ROHS and California Proposition 65 – free from lead, mercury, cadmium and phthalates.
Models P3000 and P1500 have passed UL2998 – zero ozone emissions certification.
Air cleaners do not require FDA approval, but the FDA will certify medical claims made by air cleaners.
Puraclenz plans to apply for 510k approval as a FDA Regulatory Class II Device that the P series models disinfect dangerous pathogens. Puraclenz plans to have FDA 510k approval at the end of 2022.
Orders
Customers can get monthly payments with Affirm. Just select Affirm as the payment option during checkout.
Puraclenz has a business leasing program that is available for orders larger than $10,000. Click here to learn more. If you are interested to lease Puraclenz products, please contact the leasing administrator for more information.
You can order directly from Puraclenz by clicking here.
The Puraclenz purifier is warranted against original defects in materials and workmanship for a period of 2 years from date of purchase, when used for normal purposes in accordance with the User Guide. This warranty provides, at no cost to you, all parts necessary to ensure your purifier is in proper operating conduction during the warranty period. This warranty is subject to the Limited 2 Year Parts Warranty Terms and Conditions.
You can order directly from Puraclenz by clicking here.
Installation & Maintenance
The Puraclenz purifier is small and convenient for commercial spaces by using a versatile, easy to install design for tabletop, wall or ceiling installations. Puraclenz recommends mounting units in the most central area of an indoor space, in areas most often occupied by people.
Models P3000, P1500 and P750 are powered by a standard USA electrical outlet (120V/60Hz) and only consume 15W of power. Each includes a 6ft long power cord with 3 prong Type B USA plug.
Technology
Yes, Puraclenz’s proprietary catalyst design is protected by issued patents. See patent list. This catalyst design has patents pending in Canada, Europe, UAE, India and South Korea. The patented catalyst design is the cornerstone of Puraclenz’s competitive advantage to generate an unprecedented density of positive and negative ions with zero ozone.
Electrostatic sprayers charge liquids that are sprayed or fogged onto surfaces to disinfect them. ES is a temporary solution that only disinfects surfaces at the time of the treatment. Interiors can be easily re-contaminated immediately afterwards if someone coughs or sneezes in the space. ES is very expensive due to the ongoing labor intensive application process used. It is not safe to stay in the room during an ES treatment without protective equipment because of the chemicals used.
Puraclenz provides 24/7 continuous purification for air and surfaces when used as directed. Puraclenz products do not require added labor to operate and each unit can provide coverage up to 3,000 square feet. Puraclenz is safe to use around people and animals. Also ES’s temporary coverage can be as high as 10X more expensive than Puraclenz (monthly cost to lease 6 Puraclenz units for continuous coverage is only $79.99 verses 4 once per week ES treatments that cost $799.99).
UV solutions provide only temporary purification when turned on in the room. UV treatments are line-of-sight and only disinfect where the UV light hits air or surfaces. Exposure to UV is dangerous to humans and all occupants must vacate the room during UV treatments. Each UV system treats very small spaces (up to 250 square feet). Each stationary UV system costs as high as $6,000 and mobile UV systems cost $30,000 and up. Mobile UV systems require expertly trained technicians to move UV systems from room to room with ongoing additional cost.
Puraclenz provides 24/7 continuous purification for air and exposed surfaces in the room, even “nooks and crannies” where UV is generally ineffective. Puraclenz products do not require added labor to operate and each unit can provide coverage up to 3,000 square feet. Puraclenz is safe to use around people with no ozone and no fumes. UV’s temporary coverage can be as high as 65X more expensive than Puraclenz ($24+ verses $0.35 per square foot).
High doses of vaporized hydrogen peroxide are hazardous to humans and low doses of hydrogen peroxide continue to raise questions of safety. Currently the OSHA safety limit is 1 ppm of exposure. Hydrogen peroxide must either be fogged at elevated levels in an uninhabited space or continually dosed at very low levels for long periods to have any impact on pathogens.
If fogged in an uninhabited space, peroxide is a temporary solution that only disinfects surfaces at the time of the treatment. Interiors can be easily re-contaminated immediately afterwards if someone coughs or sneezes in the space. Peroxide fogging is expensive due to the ongoing labor-intensive application process used. It is not safe to stay in the room during a peroxide treatment without protective equipment because of the chemicals used. If continuous use is desired, human health and safety is a concern for constant, low-level contact to hydrogen peroxide. Also, the viability of inactivating pathogens at low-level exposure is still in question.
Bipolar Ionizers create ozone due to the Corona Discharge effect they use to create ions. Since Bipolar ionizers generate ions electrically, they can create “Black Wall Syndrome” whereby dust particles bind to and darken surfaces in the environment over time.
Bipolar Ionizers are typically built into expensive air handlers costing as much as $6,000-$8,000 including installation. These in-duct Bipolar Ionizers rely on the central HVAC system to circulate their ions and are not continuous because air flows only when temperature in the room is being regulated. When air flow is off, no ions are created. These large systems need landlord approval because they require modification of the building’s central HVAC system with long and expensive installations.
Puraclenz purifiers are certified ozone free, provide 24/7 continuous purification, install easily and do not require landlord approval to use. PCO technology used by Puraclenz uses a chemical reaction to create ions that do not electrify dust particles and will not create “Black Wall Syndrome”. Bipolar Ionization in-duct systems can be 10X more expensive than Puraclenz ($499 verses $6,000+).
HEPA/MERV are filtration systems that capture pathogens when they reach and enter the purifier. Studies have shown how viruses can be aerosol based and these infected droplets go down via gravity. Commercial spaces that have HEPA/MERV filters in their ceiling HVAC systems may not treat droplets that go down to the floor and surfaces in the room.
Puraclenz actively treats the air and surfaces outside the purifier, around your employees, clients and customers. Learn more about how HEPA provides incomplete purification compared to Puraclenz technology.
