Frequently asked questions.

General Information

How do I contact Puraclenz?

Phone: 1-833-360-PURA

Email:

Who are our customers?

Puraclenz commercial customers include fitness clubs, churches, senior residences, hotels, schools, restaurants, treatment facilities, offices and retail stores. The P3000, P1500 and P500 are designed for commercial use only. The Puraclenz consumer product line will be specially designed for the home with first deliveries coming in Fall 2021.

Do Puraclenz products replace chemical surface cleaners?

Puraclenz technology offers a safe, continuous and efficient means of disinfecting interiors of pathogens. It does not replace normal cleaning of surfaces but offers the opportunity to use far fewer toxic chemicals. Puraclenz recommends keeping best practices for good sanitization.

What proof and efficacy tests do you have?

Independently-conducted efficacy tests confirm, in typical indoor settings, that a Puraclenz P3000 unit is proven to be over 97% effective in reducing MS2 virus in the air. MS2 is a surrogate virus of SARS-CoV-2, the virus that causes COVID-19. The efficacy tests were performed by Aerosol Research and Engineering Laboratories in Olathe, Kansas, an FDA compliant laboratory. The detailed lab report can be provided upon request.

Puraclenz uses a proven technology called PCO that has been used and studied for over 40 years by many academic institutions, commercial and government organizations including NASA. The full history of PCO efficacy tests showing deactivation of viruses, bacteria and mold is available upon request. The viruses deactivated in these white papers are surrogates of SARS-CoV-2.

Does Puraclenz address mold, mildews, and fungi?

Puraclenz evolved from the PCO technology that is proven to destroy mold spores for many species including Aspergillus, Penicillium, Curvularia, Cladosporium, Epicoccum, Alternaria, and Yeast. Established fungal colonies should still be remediated with surface cleaners as Puraclenz technology is only able to stop mold growth by destroying mold spores.

Safety

Do Puraclenz products emit ozone?

No, Puraclenz products are certified ozone free and pass UL2998 (Underwriters Laboratories Air Cleaner Standard for Zero Ozone Emissions). Puraclenz products use a special shielded UV bulb that does not emit wavelengths below 250nm. Since ozone is created by light at 185nm, Puraclenz products do not emit ozone.

Do Puraclenz products emit any UVC light outside the device?

No, all UVC light stays inside the device and Puraclenz products are certified to pass UL507 safety standards that include a UVC leakage test.

Is Puraclenz approved by the CDC?

No, the CDC does not approve air cleaners. NIOSH (National Institute for Occupational Safety and Health) is the most relevant department of the CDC that relates to Puraclenz. NIOSH conducts research and makes recommendations to prevent illnesses in the workplace such as filtration materials and face masks that are not directly applicable to a product like Puraclenz.

Is Puraclenz approved by the EPA?

The EPA does not certify, register or provide lists of acceptable air cleaners. Click here for more information. For our product category, the closest items that the EPA regulates are chemicals to clean surfaces. The EPA’s indoor air quality division publishes guidelines for residential portable air cleaners and they refer regulation of commercial space’s air quality to ASHRAE.

Is Puraclenz approved by the FDA?

Air cleaners do not require FDA approval, but the FDA will certify medical claims made by air cleaners. Puraclenz plans to apply for 510k approval as a FDA Regulatory Class II Device using the FRA Product Code that the model P3000 disinfects dangerous pathogens. Puraclenz will begin the application process with the FDA which can take 6-12 months minimum. There may be a short-term opportunity for Puraclenz to file for an Emergency Use Authorization (EUA) to receive an FDA exemption that our device can be installed into facilities that require FDA approval.

What certifications do Puraclenz products have?

The model P3000 has passed the following certifications performed by Intertek Testing Service and reports are available upon request:

  • ETL-US Listed conforming to UL507 safety standards.
  • UL2998 – zero ozone emissions certification.
  • FCC compliance (CFR 47, FCC Part 15, Subpart B).
  • ROHS and California Proposition 65 – free from lead, mercury, cadmium and phthalates.
  • CARB (California Air Regulation Board) – gold standard for air purifier safety.

Models P1500 and P500 will have the same certifications with reports available later.

Installation & Maintenance

Where can you mount Puraclenz products?

The Puraclenz purifier is small and convenient for commercial spaces by using a versatile, easy to install design for tabletop, wall or ceiling installations. Puraclenz recommends mounting units in the most central area of an indoor space, in areas most often occupied by people.

What is the labor cost to install?

Puraclenz products are easy to install. For ceiling or wall installations, a Mounting Bracket and Screws are included for installation similar to a smoke detector. Only when an existing electrical outlet is not used, a certified electrician can strip the plug off the power cord provided and connect to power lines that are installed in a UL listed or recognized junction box.

What are the electrical requirements?

Models P3000, P1500 and P500 are powered by a standard USA electrical outlet (120V/60Hz) and only consume 15W of power. Each includes a 6ft long power cord with 3 prong Type B USA plug.

How often do you have to change the Cell and Pre-Filter?

The Pre-Filter needs to be replaced or washed every 6-12 months depending on the air quality of the installation space. The Cell will run for 2.5 years before it will need to be replaced. These time durations assume 24/7 continuous use. The P3000 includes indicator lights that automatically notify the user when to replace the Cell or change the Pre-Filter. It is easy to replace the Pre-Filter and Cell in just a few minutes. See instructions.

Technology

Is Puraclenz technology patented?

Yes, Puraclenz’s proprietary catalyst design is protected by issued patents. See patent list. This catalyst design has patents pending in Canada, Europe, UAE, India, Japan and South Korea. The patented catalyst design is the cornerstone of Puraclenz’s competitive advantage to generate an unprecedented density of positive and negative ions with zero ozone.

How is Puraclenz better than Electrostatic Sprayers (ES)?

Electrostatic sprayers charge liquids that are sprayed or fogged onto surfaces to disinfect them. ES is a temporary solution that only disinfects surfaces at the time of the treatment. Interiors can be easily re-contaminated immediately afterwards if someone coughs or sneezes in the space. ES is very expensive due to the ongoing labor intensive application process used. It is not safe to stay in the room during an ES treatment without protective equipment because of the chemicals used.

Puraclenz provides 24/7 continuous purification for air and surfaces when used as directed. Puraclenz products do not require added labor to operate and each unit can provide coverage up to 3,000 square feet. Puraclenz is safe to use around people and animals. Also ES’s temporary coverage can be as high as 10X more expensive than Puraclenz (monthly cost to lease 6 Puraclenz units for continuous coverage is only $79.99 verses 4 once per week ES treatments that cost $799.99).

How is Puraclenz better than Ultraviolet (UV) systems?

UV solutions provide only temporary purification when turned on in the room. UV treatments are line-of-sight and only disinfect where the UV light hits air or surfaces. Exposure to UV is dangerous to humans and all occupants must vacate the room during UV treatments. Each UV system treats very small spaces (up to 250 square feet). Each stationary UV system costs as high as $6,000 and mobile UV systems cost $30,000 and up. Mobile UV systems require expertly trained technicians to move UV systems from room to room with ongoing additional cost.

Puraclenz provides 24/7 continuous purification for air and exposed surfaces in the room, even “nooks and crannies” where UV is generally ineffective. Puraclenz products do not require added labor to operate and each unit can provide coverage up to 3,000 square feet. Puraclenz is safe to use around people with no ozone and no fumes. UV’s temporary coverage can be as high as 65X more expensive than Puraclenz ($24+ verses $0.35 per square foot).

How is Puraclenz better than hydrogen peroxide systems?

High doses of vaporized hydrogen peroxide are hazardous to humans and low doses of hydrogen peroxide continue to raise questions of safety. Currently the OSHA safety limit is 1 ppm of exposure. Hydrogen peroxide must either be fogged at elevated levels in an uninhabited space or continually dosed at very low levels for long periods to have any impact on pathogens.

If fogged in an uninhabited space, peroxide is a temporary solution that only disinfects surfaces at the time of the treatment. Interiors can be easily re-contaminated immediately afterwards if someone coughs or sneezes in the space. Peroxide fogging is expensive due to the ongoing labor-intensive application process used. It is not safe to stay in the room during a peroxide treatment without protective equipment because of the chemicals used. If continuous use is desired, human health and safety is a concern for constant, low-level contact to hydrogen peroxide. Also, the viability of inactivating pathogens at low-level exposure is still in question.

How is Puraclenz better than Plasma systems?

Plasma systems are suction based systems that treat pathogens after they’ve traveled in the air and through the purifier itself. Plasma systems can be very expensive costing as much as $5,000 each.

Puraclenz actively treats the air and surfaces outside the purifier, around your employees, clients and customers. Plasma systems can be 10X more expensive than Puraclenz ($499 verses $5,000+).

How is Puraclenz better than bipolar ionization or pulse ionization systems?

Bipolar Ionizers create ozone due to the Corona Discharge effect they use to create ions. Since Bipolar ionizers generate ions electrically, they can create “Black Wall Syndrome” whereby dust particles bind to and darken surfaces in the environment over time.

Bipolar Ionizers are typically built into expensive air handlers costing as much as $6,000-$8,000 including installation. These in-duct Bipolar Ionizers rely on the central HVAC system to circulate their ions and are not continuous because air flows only when temperature in the room is being regulated. When air flow is off, no ions are created. These large systems need landlord approval because they require modification of the building’s central HVAC system with long and expensive installations.

Puraclenz purifiers are certified ozone free, provide 24/7 continuous purification, install easily and do not require landlord approval to use. PCO technology used by Puraclenz uses a chemical reaction to create ions that do not electrify dust particles and will not create “Black Wall Syndrome”. Bipolar Ionization in-duct systems can be 10X more expensive than Puraclenz ($499 verses $6,000+).

How is Puraclenz better than HEPA/MERV systems?

HEPA/MERV are filtration systems that capture pathogens when they reach and enter the purifier. Studies have shown how viruses can be aerosol based and these infected droplets go down via gravity. Commercial spaces that have HEPA/MERV filters in their ceiling HVAC systems may not treat droplets that go down to the floor and surfaces in the room.

Puraclenz actively treats the air and surfaces outside the purifier, around your employees, clients and customers.

Orders

Can Puraclenz products be leased?

Puraclenz has a leasing program that is available for orders larger than $10,000. Learn more. If you are interested to lease Puraclenz products, please contact the leasing administrator for more information.

How do I place an order?

Please complete the intake form on Get a Quote.

Is the P3000 certified to operate in countries outside the USA?

Models P3000 and P1500 are ETL certified only in the USA at this time. Later in 2021, Puraclenz commercial purifiers will be certified in other countries and sold through our exclusive international master distributors. If you have sales opportunities worldwide, please complete the intake form in Get a Quote and check the box for shipments outside the US, then we will introduce you to one of our international master distributor partners.

What is the product warranty?

The Puraclenz purifier is warranted against original defects in materials and workmanship for a period of 1 year from date of purchase, when used for normal purposes in accordance with the User Guide. This warranty provides, at no cost to you, all parts necessary to ensure your purifier is in proper operating conduction during the warranty period. This warranty is subject to the Limited 1 Year Parts Warranty Terms and Conditions.

What is the cost to replace the Cell and Pre-Filter?

The Large Cell Model R0002 and 2 pack Pre-Filter Model R0001 have Manufacturer’s Advertised Prices of $99.99 and $29.99 respectively.