Contact Us Drop Us A Line. To help us address your inquiry as quickly as possible, please include the following in your email: Your name, contact number, product model or serial number. Name(Required) First Last Email(Required) PhoneWhat would you like help with?(Required)Request for returnTroubleshooting a recent orderRequest for more informationI want to ask something else…Where did you purchase our product?(Required)Purchased from Puraclenz websitePurchased from AmazonSubject(Required) Message(Required)Amazon Order Number(Required) Purchase DateMonth123456789101112Day12345678910111213141516171819202122232425262728293031Year202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Product Serial Number(Required) Message(Required)Order Number(Required) Purchase DateMonth123456789101112Day12345678910111213141516171819202122232425262728293031Year202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Reason for Return(Required) Unfortunately, all products purchased through Amazon will need to go through Amazon Customer Support where they handle refunds, shipping issues, and all Fulfilled by Amazon (FBA) issues for Amazon customers. Please contact Amazon directly and they will get this resolved for you ASAP. Feel free to use their chat feature https://www.amazon.com/gp/aw/contact-us or contact them directly at 1-888-280-4331. Please have your order number ready to reference. Thank you!Join Email Marketing Join our mailing list to be notified of promotions and new products. For Additional Support. PHONE:1-833-360-PURAEMAIL:[email protected] HELPLINE HOURS:9:00am-5:00pm MSTMonday to Friday STAY CONNECTED: Facebook-f Twitter Instagram Youtube Linkedin